CONTACT HYCOACH
Are you preparing for a HYROX race or considering registering and need structured support? This page allows you to contact the Hycoach team directly for any questions not already handled automatically by the platform (support, partnerships, media, technical, etc.).
Why contact us?
Hycoach helps athletes prepare, optimize and structure their HYROX season, from format selection to post-race recovery. Whether you're a beginner, intermediate or already competing in Pro, a direct exchange often quickly clarifies the best approach for you.
Common reasons for contact via this form:
- General questions about the Hycoach platform.
- Technical issues (account, login, bugs).
- Media / press / partnership requests.
- Miscellaneous questions not directly related to coach or gym matching.
Coaching & partner gyms: no form needed
For everything related to:
- connecting with a HYROX coach,
- connecting with a gym or training partner,
the Hycoach platform already automatically handles these connections based on your profile, location and goals.
You don't need to use this form to:
- find a coach,
- start HYROX coaching,
- contact a partner gym.
These actions are done directly from your Hycoach space, via the features provided for this purpose.
Hycoach Contact Form
Use the form below only for other requests. For a truly useful response, provide as much context as possible.
Other ways to reach us
If you prefer direct contact, you can also:
- Use a dedicated email address (support or contact).
- Go through your social networks (Instagram, TikTok, etc.) to follow Hycoach news and ask short public questions or private messages.
- Sign up for a possible newsletter to receive training content, race strategies and platform information.
When to write to us?
Typical situations where this form is useful:
- Access or functionality problem on your Hycoach account.
- Question about the general operation of the platform.
- Collaboration request (coach, gym, brand, media).
- Feedback or improvement suggestion.
What happens after sending the form
After sending the form:
- Your message is sent to the Hycoach team.
- You receive an automatic email confirming receipt.
- A team member gets back to you within an indicative timeframe (e.g. 24-48 business hours) with a response or additional questions.